Shipping & Delivery
SHIPPING
StevieWren ships within the continental United States, Hawaii, Puerto Rico. Please contact us regarding international shipping cost as we do ship to Mexico, Europe and Asia.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
We usually ship Flat Rate USPS or FedEx. If you prefer a different shipping method please contact us at conceirge@steviewren.com.
SHIPPING RETURNS
Please follow these steps for your jewelry return:
1. Please contact conceriege@StevieWren.com to authorize a return.
2. Return your package via the carrier of your choice with return signature required. For your protection insure your return package for the full value of your purchase price and shipping cost.
DELIVERY TIME FRAME
"In Stock Items":
1. If the item is readily available, meaning "in stock", the item will be processed, fulfilled, and shipped to the customer within 3-5 days of purchase. Customer should expect to receive the item(s) 5-10 business days after the item(s) ships to the appropriate shipping address, unless otherwise stated by Stevie Wren Ltd to the customer.
2. Orders placed after 12pm on a Friday cannot be processed until Monday.
"Special Orders":
1. Special Orders should expect 6-10 Weeks before the item is completed and shipped to the customer, unless otherwise stated to customer by Stevie Wren Ltd.